Help center
Support
Answers to the questions we hear most.
Frequently asked
Self-serve help, any time.
How do I change my username?Your username is set when you register and cannot be changed from settings. Aliases give you extra names that open the same page.
Where are my receipts?Every lifetime purchase appears under Account › Billing with its product, amount, provider and status.
I paid but Premium is still locked. What now?Open the success page again from your receipt flow and hit “Retry confirmation”. Card payments confirm automatically; crypto needs provider confirmation first.
How do gift links work?Buy Premium as a gift link in the store, share the link, and whoever redeems it unlocks Premium on their own account.
How do I report a profile?Open any public profile and use the report option there. Reports go to a private moderation queue.
How do I delete my account?Go to Account › Settings › Danger zone. Type DELETE to confirm. This permanently removes your page and data.
Still stuck?
Check the changelog for recent fixes, or revisit your purchase receipts.